Is this Balaclava hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balaclava hotel?

Check-in time for Balaclava hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balaclava hotel have a swimming pool?

Yes, this Balaclava hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balaclava hotel?

Best-rates for the Balaclava hotel starts from $877 per night with includes Breakfast, Kitchen, TV, Ocean View, Toiletries, Wellness Facilities, Guest Services, Entertainment, Designated Smoking Area, Balcony/Terrace, Accessibility, Sports/Activities, Spa, Bar, Child Friendly, Air Conditioner, Parking, Pool, Bedding/Linens, Fireplace/Heating, Restaurant, Internet, Laundry, View, Transportation/Shuttle, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balaclava hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balaclava hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balaclava hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balaclava hotel?

Based on the information reported by the owner or manager, the Balaclava hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balaclava hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Oberoi Beach Resort, Mauritius | Hotel in Balaclava

| 9.8 (190 Reviews) | 1 Bathroom

Balaclava Hotel | The Oberoi Beach Resort, Mauritius

Hotel in Balaclava

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Oberoi Beach Resort, Mauritius's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
The Oberoi Beach Resort, Mauritius offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels, DVD players, and Netflix. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Balaclava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Private bathroom

Towels

Deep soaking bathtub

Shower/tub combination

Designer toiletries

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Hypo-allergenic bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Safe

Fireplace

Iron/ironing board (on request)

Free newspapers

Slippers

Desk

Access via exterior corridors

Connecting rooms available

Individually furnished

Laptop-friendly workspace

Phone

Turndown service

Individually decorated

Breakfast

24-hour room service

3 restaurants

1 poolside bar and 1 bar

Free full breakfast available daily 7 AM–10:30 AM

Free bottled water

Champagne service

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Airport shuttle on request

Area shuttle (surcharge)

Free valet parking on site

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Accessible airport shuttle

This property does not have elevators

Wheelchair-accessible parking

Activities

Windsurfing

Boat tours

Mountain biking

Skydiving

Surfing/body boarding

Hiking/biking trails

Golfing

Rafting

Sailing

Scooter/moped rentals

Fitness center

Bicycle rentals

Steam room

Shopping

Parasailing

Water skiing

Fishing

Kayaking

Tennis

Yoga classes

Windsurfing

2 outdoor pools

Full-service spa

Playground

2 outdoor tennis courts

Children's pool

Snorkeling

Motor boating

Scuba diving

Entertainment

Satellite channels

Netflix

DVD player

LCD TV

General

Meeting room

Conference space (807 square feet)

Business center

Banquet hall

Library

Gift shop/newsstand

Lockers available

Free newspapers in lobby

Front-desk safe

English

French

Couples dining

Designated smoking areas

Beach towels

Guest Services

Rollaway/extra beds (surcharge)

Free supervised childcare

Laundry facilities

DVD player

Children's pool

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Free children's club

Playground

2 outdoor pools

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Tennis lessons

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Pool umbrellas

Garden

Beach loungers

Beachfront location

Beach umbrellas

Terrace

Balcony or patio

Spa

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

Ayurvedic treatments

7 treatment rooms

Massages

Aromatherapy

Facials

Manicures and pedicures

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 6 pm contactless check-in available express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 100.0 per night. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: usd 225 per vehicle (one-way, maximum occupancy 2) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit/debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property will place a credit card authorization for a deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. a signed credit card authorization form and copy of the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification or passport.

Reviews

Michelle

Jul 18, 2025 12:02:09 AM

Review Score: 6

Summary: I stayed at The Oberoi, Mauritius recently, and while the housekeeping was excellent, several issues affected my overall experience. Before my arrival, I had clearly communicated my preferred title as “Ms” during pre-arrival correspondence. Despite this, I was addressed as “Mrs” upon check-in and in printed materials. More disappointing still, my name was also misspelled on the welcome letter. Shortly after arrival, I received a welcome email from the General Manager asking about my stay. I appreciated the gesture and responded the next day, politely raising these issues. Unfortunately, I never received a reply-neither during my stay nor in the weeks after I had checked out. While many staff members were warm and professional, there were moments of indifference. On several occasions, we said “thank you” and received no response, which was surprising and disappointing. Additionally, I found a hair in one of my dishes, which was both unpleasant and unacceptable at a hotel of this standard. I also noticed that several cotton bud packages in the bathroom contained brownish stains or residue on the buds. The resort is beautiful and has great potential, but the lack of follow-through, attention to detail, and basic courtesy left me underwhelmed by what should have been a seamless luxury experience.

See All Reviews

Room Arrangement

Room Info	Facilities
Three Bedroom Royal Ocean View Villa with Private Pool Room Size: 2422 square feet m² 1 King Bed	General Number of living rooms 0, Sea view, Ping - 68, Extra bed count 1, Private pool, Separate dining area, Square feet - 2422, Number of bedrooms - 3, Square meters - 225, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Microwave (on request)
Premier Ocean View Villa with Private Pool Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Private pool, Separate dining area, Ping - 21
Luxury Pavilion with Garden View Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Bathroom grab bars, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 21
Luxury Room, Ocean View (Pavilion) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Luxury Villa with Private Garden Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, Ping - 21
Royal Ocean View Villa with Private Pool Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 85, Ping - 26, Number of bedrooms - 1, Sea view, Square feet - 915, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Private pool, Separate dining area
Luxury Villa with Private Pool Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Square meters - 70, Bathroom grab bars, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Private pool, Separate dining area, Ping - 21
Two Bedroom Luxury Villa with Private Pool Room Size: 1507 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 140, Number of bedrooms - 2, Sea view, Bed count minimum 1, Extra bed count 1, Square feet - 1507, Ping - 42, Bed count maximum 1, Private pool, Separate dining area
Two Bedroom Presidential Ocean View Villa with Private Pool Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 2, Sea view, Extra bed count 1, Private pool, Separate dining area, Square meters - 85, Ping - 26, Square feet - 915, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Microwave (on request)
Presidential Ocean View Villa with Private Pool Room Size: 915 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Sea view, Extra bed count 1, Private pool, Separate dining area, Square meters - 85, Ping - 26, Square feet - 915, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Microwave (on request)